Guides

A new account sits in the Provisional band because there is nothing to measure yet, which is not the same as a bad record.

The six Credda bands in plain English, including why Provisional and At Risk sit next to each other and mean opposite things.

Education, certificates, job titles, employer names, length of service and what you pay are all outside the calculation. Here is what is inside it.

Verified means a named third party confirmed a specific fact and the checks accepted it. What that covers, and why a confirmation can be recorded without counting.

How to get a past role, project or certification confirmed by somebody who was there, who to ask for each kind of record, and what a confirmed role is worth.

How a practice or a self-employed tradesperson records a job so the client can confirm it, what the client is asked, and what Credda will not let you record.

Credda does not contact issuing bodies, so a license number on a record is always the number the holder typed. What that means and what one register check can do.

An expired certificate stops reading as current, does not move your score, and is not a mark against you. Where the date comes from and what to do when you renew.

Three situations with three different routes, and a straight account of what each one can change and what it cannot.

Your record is not public until you publish it, share links only work for the person you gave one to, and both can be withdrawn immediately.

Deletion is immediate and cannot be undone. Exactly what is erased, what stays, and why some evidence involving another party has to remain.

What the email is, why your address was used, and what you are and are not being asked to do, written for someone who has never heard of Credda.

The four answers you can give to a confirmation request, and exactly what each one puts on the other person's record.

What a real confirmation request looks like, what it will never ask you for, and what to do when you are not sure.

What your answer shows the person who asked, what a stranger reading their record can see, and what stays private.

There is no unsubscribe link. Why that is, what actually stops the emails, and the hard limit that applies whether you act or not.

What a shared Credda record is, what it is not, and the limits that apply if a hiring, credit, housing or insurance decision rides on it.

How to create an organization on Credda, what each of the four roles can do, and what has to be true before the work you confirm counts as evidence.

Every person who has accepted a place on your organization is one seat, whatever their role, including rostered shift workers who claim a record you sent them.

The Work Score describes work done inside your organization over a recent window, does not travel with the person, and can never move their Credda score.

Members see only their own score unless an owner turns colleague visibility on, what owners and admins see, and the things nobody can see at all.

Your organization's public record is built from work your business delivered that another business confirmed, and it is never an average of your staff's scores.

The five things you can record about a shift, why an adverse one takes two steps and a written reason, and what the worker sees the moment you record it.

A shift you record lands on the worker's record either way. Whether it counts as verified evidence is decided on Credda's servers, and a new organization does not.

The supervisor seat lets a shift lead confirm the work they saw, including a no-show, and stops short of the analytics columns and of emailing outsiders.

You can stage a completed or covered shift for a worker who has not signed up, you cannot stage a late or a no-show, and nothing lands until they claim it.

Work out what worker no-shows cost your staffing or shift business from your own numbers, and why tracking the rate alone tells you almost nothing.

What a record of confirmed outcomes can actually support, what it cannot, and the two questions worth asking of any system that puts a number next to a person.