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Childcare and early years

Nannies, childminders and early-years workers delivering care to families or centers.

A record here is built from things like a session you covered as rostered, confirmed by somebody other than the person who did it.

What gets recorded

Both directions. A record that only carries the good weeks is not a record, and the person it is about is told about every entry and can contest any of them.

Care period completed

Kept its word

The booked care period or shift was delivered as agreed.

Who confirms it
The parent/guardian or the center directorCustomer or client
How they confirm
Confirmed by the parent or the center director via a confirmation link.
Due
the booked care start time
Done
the actual arrival time

Care contract term paid

Kept its word

A paid contract term of childcare was completed.

Who confirms it
The paying parent/guardian (as recorded by the processor)Payment or marketplace
How they confirm
Auto-verified when a third-party processor records the payer as someone other than the worker.
Due
the end of the contract term
Done
the settlement date the processor recorded

Family reference confirmed

Kept its word

A family confirmed the worker delivered care reliably.

Who confirms it
The parent/guardianCustomer or client
How they confirm
Requested via a reference link the family responds to.
Due
the end of the period being confirmed
Done
the date the reference was given

No-show for booked care

Fell short

The worker did not show for booked care without notice.

Who confirms it
The parent/guardian or center directorCustomer or client
How they confirm
Recorded by the family/center; the worker is notified and can dispute.
Due
the booked care start time
Done
Nothing was delivered, so there is no completion time to compare against.

Due and done are the pair that decide whether something counts as delivered on time rather than merely delivered. Send one without the other and the outcome can only ever read as finished.

Who counts as a witness here

2 kinds of third party confirm work in this trade. None of them outranks another. The formula does not read this at all. What varies is how hard each one is for either side to lean on, which is a fact worth knowing and not a weighting.

Customer or client
The party the work was done for, or who took delivery of it: a homeowner, a patient, a client, a consignee, a family. They know first hand whether it happened.
Payment or marketplace
A processor or marketplace that independently recorded a payer other than the worker. Money moving from a third party is evidence somebody else was involved. It is never, on its own, evidence that the work was good.

What is not recorded against the person

A client who did not attend, work the business itself pulled or rescheduled, conditions nobody controls, time off taken with notice, and an opinion about the person. None of it belongs on the record of whoever showed up to do the work.

The full list is on the index, and it is the same list for every trade.

How a confirmed outcome reaches a score

A confirmed outcome becomes evidence in a published formula, version 5.6, with five weights and six bands running from Distinguished down to At Risk. An outcome nobody else confirmed is still recorded, and it shows on the record as a claim rather than as evidence. No plan and no payment moves a score.

The record belongs to the person, not to the business that recorded the work. They take it with them. The model is published in full, and what an employer records covers the recording side.

Also under teaching and childcare