What gets recorded
Both directions. A record that only carries the good weeks is not a record, and the person it is about is told about every entry and can contest any of them.
Sessions delivered as agreed
Kept its wordThe booked block of lessons or sessions was delivered on schedule.
- Who confirms it
- The student’s parent/guardian or the school/institutionCustomer or client
- How they confirm
- Confirmed by the parent or the institution via a confirmation link.
- Due
- the date the block of sessions was due to be completed by
- Done
- the date the last session was delivered
Tutoring program paid
Kept its wordA paid tutoring package or program was completed.
- Who confirms it
- The paying parent/guardian or institutionPayment or marketplace
- How they confirm
- Auto-verified when a third-party processor records the payer as someone other than the worker.
- Due
- the end of the program
- Done
- the settlement date the processor recorded
Parent / school reference confirmed
Kept its wordA parent or school confirmed the educator delivered reliably.
- Who confirms it
- The parent/guardian or school contactCustomer or client
- How they confirm
- Requested via a reference link they respond to.
- Due
- the end of the period being confirmed
- Done
- the date the reference was given
Booked sessions missed
Fell shortThe educator did not deliver booked sessions without notice.
- Who confirms it
- The parent/guardian or institutionCustomer or client
- How they confirm
- Recorded against the booking; the worker can dispute.
- Due
- the booked session time
- Done
- Nothing was delivered, so there is no completion time to compare against.
Due and done are the pair that decide whether something counts as delivered on time rather than merely delivered. Send one without the other and the outcome can only ever read as finished.
Who counts as a witness here
2 kinds of third party confirm work in this trade. None of them outranks another. The formula does not read this at all. What varies is how hard each one is for either side to lean on, which is a fact worth knowing and not a weighting.
- Customer or client
- The party the work was done for, or who took delivery of it: a homeowner, a patient, a client, a consignee, a family. They know first hand whether it happened.
- Payment or marketplace
- A processor or marketplace that independently recorded a payer other than the worker. Money moving from a third party is evidence somebody else was involved. It is never, on its own, evidence that the work was good.
What is not recorded against the person
A session the student missed is not the educator’s outcome. It goes nowhere near their record, and neither does anything else on the shared list: a customer who did not attend, a job the business itself pulled, conditions nobody controls, notified time off, or an opinion about the person.
The full list is on the index, and it is the same list for every trade.
How a confirmed outcome reaches a score
A confirmed outcome becomes evidence in a published formula, version 5.6, with five weights and six bands running from Distinguished down to At Risk. An outcome nobody else confirmed is still recorded, and it shows on the record as a claim rather than as evidence. No plan and no payment moves a score.
The record belongs to the person, not to the business that recorded the work. They take it with them. The model is published in full, and what an employer records covers the recording side.
Also under teaching and childcare